Legal
Privacy Policy
Effective August 5, 2026. Updated October 4, 2026.
Information you may provide
The contact form collects name, telephone, email, service, location, description, your text message consent choice, and campaign fields such as UTM parameters, GCLID, GBRAID, WBRAID, and FBCLID.
How information may be used
Information may be used to respond, understand requested work, coordinate scheduling, protect the form, measure attribution, and maintain records. It should not be sold in ordinary site operation.
Cookies and analytics
This website uses Google Analytics, a measurement service of Google LLC. It records the pages you view and how you use them, an approximate location worked out from your IP address, and the type of device and browser you use, and it sets its own cookies to tell visits apart. We use this to count visits and improve the website. This information is not sold. Learn how Google uses this data, and your choices, at https://www.google.com/policies/privacy/partners/. When you send a form, Google Analytics can also detect the email address, phone number and street address you typed and send them to Google in hashed form (turned into a code that does not show the original text), so that Google can measure which visits lead to a request. Some pages of this website show a map from Google Maps, a service of Google LLC. The map loads from Google, which may set its own cookies and receive your IP address.
Visit and ad measurement
This website counts a few anonymous interactions, such as taps on the phone number, clicks on buttons and starting or sending a form, together with the page where they happen. Our website platform, LunOS, keeps these counts without cookies and without your name, phone number or email, and they are used only to understand which pages help visitors reach us. If you reach this website from an online ad, the page address can include an ad click identifier (such as gclid, wbraid or gbraid). When you send a form, that identifier is sent with it so we can tell which ads bring requests. It does not identify you by name.
Security and retention
The form is protected against spam and is sent over a secure connection. To block spam, our forms use Cloudflare Turnstile, a security check by Cloudflare, Inc. that reads technical information about your browser and device. It does not use advertising cookies.
Your choices
You may call instead of using the form. Ask about information you previously provided at +1 (516) 363-2907.
Contact
Empire State Rug & Carpet Cleaning NY
16 Middle Neck Road, Great Neck, NY 11021
+1 (516) 363-2907
Text messages (SMS)
When you check the SMS consent box on a form on this website, Empire State Rug & Carpet Cleaning NY uses the mobile number you give us to send you the text messages you agreed to receive: replies to service requests and appointment reminders.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to cancel at any time. For help you can also contact us at +1 (516) 363-2907. Consent is not a condition of purchase. The full SMS program terms are in our Terms of Service.